Training Terms & Conditions

 

Attendance and Punctuality
  • The 10-Minute Rule: Attendance is recorded through a physical check-in with the assigned trainer. The system is programmed to automatically mark the trainee as "Absent" if the check-in is not completed within the first 10 minutes of the session.
  • Arrival: Trainees are required to arrive at the facility at least 10 minutes before the session start time to ensure they locate their trainer and complete the check-in process before the system's deadline.
  • Trainee Responsibility: It is the trainee’s sole responsibility to be present at the specific training location and synchronized with their trainer within the allowed window.
  • Late Arrival & Absence: Once the system marks a session as "Absent," the fee is non-recoverable. However, the trainee may continue attending upcoming sessions using any remaining prepaid balance. The fee for the missed session remains payable and must be settled before completing the final session of the training program.
Payment and Booking Access
  • Payment Options: The Trainee may choose to Pay in Full to unlock the entire training program at once or use Partial Payment to pay for specific sessions and items.
  • Access Control: A session can only be booked after its specific fee is paid. If using Partial Payment, the system will only unlock the specific sessions the Trainee has paid for; all other sessions will remain locked until a separate payment is completed.
Booking and Cancellation Policy
  • Package-Based Rules: The allowed period for bookings and cancellations is strictly defined by the specific Purchased Package.
  • Trainee Responsibility: All trainees must follow the booking/cancellation window dictated by their package rules.
  • Late Changes: Rebooking fees apply to any changes made outside of the package's allowed timeframe.
Excuse Policy (Justifiable Absence)
  • Submission of Request: If the trainee was marked absent but has a valid, justifiable reason (e.g., Official Sick Leave, Police Accident Report, or other legal documentation), the trainee may submit an Excuse Request for review.
  • Approved Excuses: If the management approves the request, the trainee will be permitted to rebook the same session without additional payment.
Validity and Refunds
  • Validity Period: Training must be completed within one (1) year of the payment date. After this period, unused fees are non-refundable.
  • Refund Applications: Refunds are only available for unused, paid amounts. A mandatory administrative fee of AED 105 (including VAT) will be deducted from the refundable amount.
  • Excused Sessions: Sessions granted as a favor via an approved Excuse Request are strictly non-refundable and cannot be converted back into a cash value or included in a refund application.
Fees and Taxes
  • VAT: All transaction and administrative fees are subject to Value Added Tax (VAT). This tax will be added to the total amount payable.
Examination and Licensing Authority
  • Independent Evaluation: YDA Management does not ensure the success of trainees and has no authority over the decisions of the Licensing Department Examiners.
Conduct and Safety
  • Right of Refusal: Management reserves the right to stop providing services to anyone acting in an unsafe, disruptive, or non-compliant manner.
Policy Updates
  • Amendments: Please note that the terms, conditions, information, and fees mentioned above may be updated or changed from time to time.
 

 

Waiver, Liability Disclaimer & Terms of Participation

 

By enrolling in Yas Driving Academy (YDA, We) and/or using our website and services, you agree to the following terms:

1. Use of your personal data

I acknowledge and agree that:

  1. YDA will collect and process the information I provide on this form and in any related documents, including my personal data (Data), for the purposes of:
    • verifying my identity;
    • assessing my fitness to use YDA’s services;
    • delivering the YDA services;
    • issuing and verifying certificates; and
    • keeping training records.
  2. My Data may be stored securely in an electronic database and shared with authorized personnel, prospective employers, accrediting bodies, and other third parties.
  3. All Data will be processed in accordance with Federal Decree Law No. 45 of 2021 Concerning the Protection of Personal Data and any applicable regulations.

I give my explicit consent for YDA to collect, store, and process my Data for the purposes set out above.

2. Verification of identity

I acknowledge and agree that:

  • My identity must be verified before I can participate in the services.
  • YDA and/or an instructor will verify my identity and take a copy of my Emirates ID and/or passport.
  • Any copies of my identification documents will be dealt with in accordance with section 1 of this declaration.
3. Compliance with rules and instructions

I will comply with all:

  • applicable laws and safety regulations;
  • YDA’s policies, procedures, and codes of conduct (Policies); and
  • instructions and directions given by YDA’s personnel, including trainers, instructors, customer service, and other agents acting for and on behalf of YDA.
4. Fitness and health

I declare that I:

  • am in good physical and mental health and can safely participate in the services;
  • do not have a medical condition that would make my participation unsafe; and
  • will tell my instructor and/or YDA immediately if my mental or physical health changes.

I consent to my Data being shared with authorized YDA personnel if needed in an emergency.

5. Prohibited substances

I will not attend or participate in any YDA services while under the influence of alcohol, drugs, or any other substance (including prescription medication) that may impair my performance or judgment.

6. Certification

I understand that YDA has sole discretion to determine whether I have met all attendance, participation, competence, and assessment requirements.
YDA’s decision is final and binding, and no certification will be issued if, in YDA’s opinion, I have not met the required standards.

7. Removal from training course

I understand that YDA may suspend or remove me from the premises or services at any time if I:

  • breach this declaration, or disobey instructions or directions given by YDA’s personnel;
  • pose a risk to my own or others’ safety; or
  • behave in a disruptive, unsafe, or inappropriate way.

I acknowledge that in such cases I will not be entitled to any refund or compensation.

8. Intellectual property

I acknowledge that all YDA materials, content, assessments, manuals, videos, photographs, and other resources provided to me are the intellectual property of YDA, or any third parties for whom YDA contracts (and has consent to use such materials).
I will not copy, share, record, or use these materials for any purpose other than my own personal training.

9. Recording and photography

By enrolling, you grant YDA the right to take and use photographs, videos, or recordings of you during lessons or on YDA premises for promotional and marketing purposes (social media, YDA website, print materials, etc.).
If you do not wish to be included in such media, please notify us in writing before your first lesson.

You also consent to having your image captured on CCTV on YDA premises (including training vehicles) for health & safety purposes.

10. Risk acknowledgement, indemnity and limitation

You acknowledge and accept that participation in any YDA-related activity, including but not limited to being a driver, passenger, or visitor on YDA premises, comes with inherent risks.

11. To the fullest extent permitted by the applicable laws:
  • I release YDA, its affiliates and personnel from any liability for injury, loss, damage, cost, or expense I may suffer in connection with the services, except to the extent caused by their gross negligence or as otherwise required by the applicable laws.
  • I indemnify YDA, its affiliates and personnel against any direct or indirect loss, liability, cost, expense, or claim arising from my breach of this declaration, my negligent acts or omissions, or my failure to comply with applicable laws or YDA’s Policies.
  • YDA is not liable for any loss of profit, revenue, opportunity, goodwill, or other indirect or consequential loss, and its total aggregate liability is capped at the total fees paid for the services.
12. Force Majeure

YDA shall not be held liable for delays, cancellations, or disruptions caused by events beyond its reasonable control, including but not limited to weather conditions, government actions, public health issues, or other force majeure events.